This Privacy Policy explains how Rai Phalail collects, uses, shares, and protects your personal information when you visit or make a purchase from raiphalail.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

This website is operated by Rai Phalail.

Contact Information:
Email: sales@raiphalail.com
Phone: +1 (954) 990-6367
Address: 3956 Pembroke Rd, Pembroke Park, FL 33021, United States

2. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

This may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Account login information
Customer service messages

Device and Website Information

We may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device type
Pages viewed
Products viewed
Referring website
Date and time of visit
Cookies and tracking data

Payment Information

Payments are processed through secure third-party payment providers. We do not directly store your full credit card details on our website.

3. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions or requests
Process returns, refunds, or exchanges
Improve our website and shopping experience
Detect fraud or unauthorized activity
Send marketing emails or promotional offers, where permitted
Comply with legal obligations

4. Email and SMS Marketing

With your consent, we may send you marketing emails or messages about new products, promotions, offers, and brand updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

If SMS marketing is offered, you may opt out by following the instructions provided in the message.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing campaigns.

Cookies may help us understand how visitors use our website and which products or pages are most popular.

You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

6. How We Share Your Information

We may share your information with trusted third parties who help us operate our business, including:

Shopify and website hosting providers
Payment processors
Shipping and delivery companies
Email and marketing service providers
Analytics providers
Fraud prevention services
Customer support tools
Legal or regulatory authorities, when required

We only share information as necessary to provide our services, complete transactions, operate our website, or comply with the law.

7. Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, analytics tools, advertising platforms, and shipping carriers.

These third parties may collect, process, or store your information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

8. Advertising and Analytics

We may use analytics and advertising tools to understand website performance, improve our marketing, and show relevant advertisements.

These tools may collect information such as browsing behavior, device information, pages visited, and interactions with our website.

You may be able to opt out of certain targeted advertising through your browser settings or through the privacy settings offered by advertising platforms.

9. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, business records, legal compliance, fraud prevention, and dispute resolution.

Order records may be retained for accounting, tax, and legal purposes.

10. Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Object to certain processing activities
Request a copy of your personal information
Withdraw consent where processing is based on consent

To exercise these rights, contact us at sales@raiphalail.com.

12. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or sell/share, the right to request deletion, and the right to opt out of certain sharing of personal information.

Rai Phalail does not sell personal information in the traditional sense. However, some advertising or analytics activities may be considered “sharing” under certain privacy laws.

To submit a privacy request, contact us at sales@raiphalail.com.

13. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

14. International Customers

If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our website, you understand that your information may be transferred outside your country of residence.

15. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Your continued use of our website after updates are posted means you accept the revised Privacy Policy.

17. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

Rai Phalail
3956 Pembroke Rd
Pembroke Park, FL 33021
United States

Email: sales@raiphalail.com
Phone: +1 (954) 990-6367